Last Updated: September 5, 2026
These Terms of Use (“Terms”) govern your access to and use of POLE (the “Platform,” “Service,” “we,” “us,” or “our”) and your use of the Platform.
By creating an account, accessing the Platform, or using any part of the Service, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, you may not use the Platform.
POLE is a software platform designed to assist authors with planning, writing, editing, organizing, and developing books and other written works.
The Platform may include artificial intelligence (“AI”) features that assist with writing, idea generation, editing, planning, character development, research, and other creative tasks.
AI-generated suggestions are intended to support your creative process. You are solely responsible for reviewing, editing, and deciding whether and how to use AI-generated content.
You must be at least 16 years old or have reached the minimum age required to enter into a legally binding agreement in your jurisdiction, whichever age is higher.
If you use the Platform on behalf of a company or other organization, you represent that you have the authority to bind that organization to these Terms.
An account may be required to use certain features.
You agree to:
You are responsible for actions taken through your account, except where such actions resulted from our failure to maintain appropriate security measures.
The Platform allows you to upload, create, store, edit, and otherwise process content, including manuscripts, chapters, drafts, notes, plans, prompts, character descriptions, worldbuilding materials, research results, and other materials you provide.
Collectively, we refer to this as “User Content.”
You retain ownership of your User Content.
Nothing in these Terms transfers ownership of your books, manuscripts, characters, stories, or other User Content to us.
To operate the Platform, we need permission to technically process your User Content.
By using the Platform, you grant us a limited, non-exclusive, worldwide license to host, store, reproduce, process, transmit, display, and otherwise use your User Content only to the extent reasonably necessary to provide, maintain, protect, and operate the Service and its features.
This license does not grant us ownership of your User Content.
We do not sell your books or manuscripts to third parties.
To provide certain features, the Platform may use AI models and services provided by third parties.
When you use an AI feature, relevant portions of your User Content, prompts, or other information may be transmitted to the applicable AI service provider to generate the requested output.
Your private texts are not used to train our AI models.
Unless we clearly inform you otherwise and obtain any consent required by applicable law, we do not use your private User Content to train our own or third-party general-purpose AI models.
We may use aggregated or de-identified information for analytics, security, debugging, and improving the Service, where permitted by applicable law.
If we introduce a feature that allows your content to be used for model training or research, we will clearly inform you and, where required, obtain your consent before such use begins.
The AI features on the Platform are not intended to independently create original literary works or other independently authored content. The Platform primarily works with texts, narratives, plots, characters, descriptions, notes, plans, and other source materials provided by the author (“Source Materials”). AI features may analyze, structure, summarize, explain, or otherwise process such Source Materials to assist the author in understanding, editing, and further working with them.
Processing outputs may be incomplete, inaccurate, or inconsistent with the author’s creative intent. In working with Source Materials, the Platform may provide analytical conclusions, structured observations, recommendations, editing options, or other supporting outputs; however, such outputs should not be considered an original literary work independently created by the Platform. Any such outputs are intended solely as assistance and are based on information and materials provided by the author.
You are responsible for reviewing any outputs obtained through AI features and for making the final decision regarding their use in your creative work, publication, sale, or other distribution.
Because AI features are used to process and analyze Source Materials provided by the author, we do not guarantee that any processing output will be unique, original, accurate, or independently eligible for copyright protection. Rights to the Source Materials remain with the author in accordance with the “Your Content” section of these Terms.
The legal status of outputs obtained through AI features may vary depending on the jurisdiction. The Platform does not determine or guarantee the legal status of authorship or copyright protection of any processing output.
You represent that you have the necessary rights to upload and process your User Content through the Platform.
You must not upload content that you do not have the right to use if such use would violate applicable law or another person’s rights.
You remain responsible for your User Content and any content you publish using the Platform.
You may not use the Platform to knowingly infringe another person’s copyrights, trademark rights, privacy rights, publicity rights, or other intellectual property rights.
If you believe that content available through the Platform infringes your copyright, you may contact us at [email protected], providing sufficient information for us to review the complaint.
Where appropriate, we may remove the allegedly infringing material or restrict access to it.
You may not use the Platform to:
We may suspend or terminate accounts that violate these restrictions.
Certain features may require a paid subscription.
Subscription plans, prices, usage limits, and included features are displayed at the time of purchase.
Unless otherwise stated, subscriptions automatically renew at the end of each billing period.
You authorize our payment provider to charge the applicable subscription fee using your selected payment method.
You may cancel your subscription at any time through your account or by contacting us.
Cancellation generally takes effect at the end of the current billing period.
Unless otherwise required by applicable law or expressly stated, cancellation does not automatically entitle you to a refund for the unused portion of the billing period.
Certain subscription plans may include AI usage limits, including limits on credits, generations, word counts, requests, or other usage metrics.
We may impose reasonable limits to prevent abuse and maintain Service availability.
Unused credits or other applicable limits may expire at the end of the relevant billing period unless the applicable subscription plan expressly provides otherwise.
We may offer free trials, promotional pricing, credits, or other special offers.
We may modify or discontinue promotions at any time, subject to applicable law and the terms presented when you join the applicable promotion.
The Platform may integrate with or rely on third-party services, including payment systems, cloud infrastructure providers, AI providers, analytics services, authentication services, email services, and customer support services.
Third-party services may have their own terms of use and privacy policies.
We are not responsible for the independent actions or policies of third-party services that are outside our reasonable control.
We strive to provide a reliable Service, but we do not guarantee that the Platform will always be available, uninterrupted, secure, or error-free.
The Platform may occasionally be unavailable due to maintenance, updates, technical failures, disruptions to third-party services, security incidents, or events beyond our reasonable control.
We may modify, add, or remove features of the Platform.
We may also change prices or usage limits.
If a change materially affects your rights or obligations, we will notify you where required by applicable law.
The collection and use of personal information are described in our Privacy Policy.
By using the Platform, you acknowledge that your information will be processed in accordance with that Privacy Policy.
You may request deletion of your account and User Content.
Following account deletion, we will delete or de-identify the personal information and User Content associated with your account within a reasonable period, subject to legal obligations, legitimate business needs, security requirements, backup systems, and the need to resolve disputes.
Backups may be retained for a limited period until they are automatically overwritten or securely deleted.
We may suspend or terminate your account if you materially violate these Terms, engage in fraudulent or malicious activity, create a security risk, if required by law, or if continued provision of the Service becomes impracticable.
Where reasonably possible, we will notify you before terminating your account and provide you with an opportunity to remedy the issue.
THE PLATFORM AND AI FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW.
WE DO NOT WARRANT THAT:
To the maximum extent permitted by applicable law, POLE, its officers, employees, contractors, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform.
Our aggregate liability arising out of or relating to the Platform shall not exceed the greater of:
(a) the amount you paid us for the Platform during the twelve months preceding the event giving rise to the claim; or
(b) [the minimum amount required by law].
Nothing in these Terms limits liability that cannot lawfully be limited under applicable law.
To the extent permitted by law, you agree to indemnify and hold POLE harmless from claims, damages, liabilities, and expenses arising out of or in connection with your User Content, improper use of the Platform, your violation of these Terms, or your violation of another person’s rights.
These Terms are governed by the laws of Ukraine, without regard to its conflict-of-laws rules.
Nothing in these Terms limits any mandatory rights or consumer protections available to you under the laws of your country of residence.
We may update these Terms from time to time.
In the event of material changes, we will provide appropriate notice, including by publishing the updated Terms on the Platform or notifying you by email where appropriate.
Your continued use of the Platform after the effective date of the updated Terms constitutes your acceptance of the revised Terms to the extent permitted by law.